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your website and use our greeting and engaging skills to generate
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The Hot Potato is a personalized customer service solution with an aim to enhance your online
sales engagements. We provide timely and relevant information to your website visitors to assist them
and accelerate their decision making process, hence converting visitors into sales leads…

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The Hot Potato believes that no website can truly be interactive without a human element.
The Hot Potato adds the human element in your website. The Hot Potato also helps you reduce your
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The Hot Potato provides you with an ultra superior customer engagement tool with trained chat
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Customer Testimonials

I would like to thank you and your business for helping Galaxy Deals achieve a new level of excellence. From Live Chat since June 2010. This has brought the real return on investment on my business.
Shahid Tarar, President of Galaxy Deals

I have used a number of different chat solutions but a chat solution would bring another cost to my business but Hot Potato has saved me software cost and hiring, training a resource to man chat function. I have been very happy wit the kind of support Hot Potato provides to our business.
Sanjeev Desait, President of King West Lofts

We are very happy with Hot Potato's chat services solutions which provide end-to-end solution. Our website is not a communication window between our prospects and business and no more sign-board like others.
Zulfiqar Butt, Marketing Manager of Mobiles for All

Quick Contact


[16:55:54] Visitor: hello
[16:56:4] Jim: Hello, thanks for contacting ABC, my name is Jim, may I have your name?
[16:56:22] Visitor: Ted
[16:56:31] Jim: Hi Ted, how may I help you?
[16:56:51] Visitor: Now what is the Catch with the abc TV AD's all Credit approved ?
[16:57:47] Jim: However, before we proceed, can I get your phone number or email in case we get disconnected?
[16:58:17] Visitor: I have a 2007 Toyota Camry and I am upside down on my loan
[16:59:15] Visitor: I would like to see if I could Trade it in for a Toyota Carolla with a Low car payment and Interest
[16:59:25] Jim: ok
[16:59:39] Jim: Let me see if I can get our specialist to provide you with specific details.
[16:59:44] Visitor: oh and My Loan Rate is %19 Percent
[16:59:44] Jim: Please wait for 1 min..
[16:59:57] Visitor: 19
[17:0:4] Visitor: ok
[17:1:1] Visitor: My credit Score is around 590
[17:1:44] Jim: Our specialist who can provide you with details is not available at the moment. May i have him contact you at your convenient time by phone or through email to provide you with relevant information?
[17:2:9] Visitor: ok
[17:2:19] Visitor: where are you r ABC Locations
[17:2:35] Visitor: I live in Haverhill Ma
[17:2:48] Jim: XYZ
[17:3:5] Visitor: ok
[17:3:31] Visitor: Do you also Refinance
[17:3:32] Jim: If you want I can have you send details by email as well.
[17:4:5] Visitor: abc@comcast.net is my E-mail
[17:4:30] Jim: Your details are sent to our office. You will be sent all the information by email.
[17:5:15] Visitor: I want to say this I dont want to come down there for nothing and waist my time and yours Like most Dealers Told me they could help but did not
[17:5:59] Visitor: I have never Missed a Car Payment And I am paying Toyota Finance Direct.$389 a Mi=onth
[17:6:14] Jim: ok
[17:6:39] Visitor: I would like to see if I can get into a Car with at least $200 a Month
[17:6:58] Jim: I am sure our specialist can sort out a good deal for you. However, your details are sent to the concerned department. You will be sent all relevant information by email.
[17:7:18] Visitor: ok then Fine
[17:7:33] Jim: Is there anything else I can assist you with?
[17:7:39] Visitor: good bye
[17:7:47] Jim: Thanks for contacting the abc Motor Group. Bye
[15:16:40] Danielle: Hello, thanks for contacting ABC, my name is Danielle, may I have your name?
[15:16:49] Visitor: Sean Matthews
[15:17:2] Danielle: Hi Sean, how may I help you?
[15:17:14] Visitor: I am looking for a used truck
[15:17:38] Danielle: However, before we proceed, can I get your phone number or email in case we get disconnected?
[15:18:0] Visitor: abc@hotmail.com
[15:18:6] Visitor: xxx8401988
[15:18:11] Danielle: Are you interested in a particular model?
[15:18:29] Visitor: My wife said she saw a few dodge 1500 on here
[15:19:1] Danielle: Here is a link to our ABC, site: http://www.abc.com/



[7:47:23] Jim: Hello, thanks for contacting abc, my name is Jim, may I have your name?
[7:47:54] Visitor: Ronald Martin form Leominster
[7:48:10] Jim: Hello Ronald , how may I help you?
[7:51:28] Visitor: I came in on Tuesday and worked with Lee Wall about buying the Buick lesabre limited edition and we wanted to pick up today but he never stated he had today off and i have left 2 messages with Brit the service manager this morning but never got any calls.
[7:51:43] Jim: can I get your phone number or email in case we get disconnected?
[7:52:3] Visitor: my phone is xxx 840 9544
[7:52:53] Jim: Would you like me to connect you to a specialist who will be able to assist you?
[7:54:7] Visitor: Yes I would like to get this done today as i really need this car. Lee took care of all the bank paper work and i already gave 1000 to do the taxes and plates.
[7:54:33] Jim: What is a good time to reach you?
[7:55:27] Visitor: right now as i am home and waiting for someone to call as i left enough phone messages.
[7:55:41] Jim: I have sent your information to our specialist who will contact you directly.
[7:56:2] Visitor: Thank you very much
[7:56:8] Jim: Thanks for contacting the abc Motor Group



[7:5:46] Mark: Hello, thanks for contacting abc Chrysler, Jeep, Dodge, my name is Mark, may I have your name?
[7:5:52] Visitor: Jeff
[7:6:9] Visitor: Do you guys have any 2009 4 door Wranglers in stock?
[7:6:11] Mark: Hello Jeff, how may I help you?
[7:6:15] Mark: may I have your phone number or email in case we get disconnected?
[7:6:26] Visitor: abc@yahoo.com
[7:6:47] Mark: Please hold, let me get you some information on that
[7:6:52] Mark: Please wait 1 min
[7:6:55] Visitor: ok
[7:8:18] Mark: The person who can answer this is currently away from his desk. Can I have him contact you at a convenient time?
[7:8:40] Visitor: Let you ask you another question. Do you guys give full trade in value? according to KBB?
[7:9:16] Visitor: I have seen deals where you guys actually go above trade in value as I bought a car from abc before. Do you know if/when you will have another promotion like that?
[7:9:35] Mark: Would you like me to connect you to a specialist who will be able to assist you in this regard?
[7:9:43] Visitor: sure
[7:9:52] Mark: What is a good number to reach you?
[7:10:8] Visitor: oh I am on a conf. call right now. can you give me a number to call
[7:10:29] Mark: We are located at 120 Goldstar Blvd in Worcester, ABC ... phone: xxx-213-5543
[7:10:44] Visitor: ok I will stop in.
[7:11:43] Mark: Is there anything else I can assist you with?



[20:46:15] Matt: Hello, thanks for contacting German ABC, my name is Matt. May I have your name?
[20:47:2] Visitor: Bob
[20:47:23] Matt: Hi Bob, how may I help you?
[20:48:21] Visitor: I have a 1990 BMW 325i that has a leaking power steering connection somewhere. It is slow but still dripping. Any suggestions?
[20:48:43] Matt: may I have your phone number or email?
[20:49:4] Visitor: abc@comcast.net
[20:49:20] Matt: Have you contacted German ABC before before?
[20:49:39] Visitor: No, I'm new in this neighborhood.
[20:49:44] Matt: ok
[20:49:53] Matt: Please hold, let me get you some information for you.
[20:51:51] Matt: The person who can provide with details is not available at the moment. Would you like to talk to our specialist, who will be able to further assess your need and provide you with specific estimates as well?
[20:53:12] Visitor: yes, there is no hurry. This problem started durring the cold weather snap when the car was just sitting. It only has 43,000 miles on it and it is a clean little car.
[20:53:37] Matt: May I have your number?
[20:54:2] Visitor: Yes, xxx-629-4660
[20:54:49] Matt: Your details are sent to our office. You will be contacted by our specialist with specific information.
[20:55:8] Visitor: Okay, thanks
[20:55:50] Matt: You are welcome.
[20:55:57] Matt: Thanks for contacting German ABC. Bye



[12:43:34] Adam: Hello, thanks for contacting world ABC. My name is adam. May I have your name?
[12:45:47] Visitor: Adam I have a situation. I have a 04 Bmw 330ci with 85k miles but I love her....but I need a bigger vehicle. I am concerned I will get hosed with trading this car in and lack the patience to sell it myself. With what I have told you, what is the grimmest picture you can paint for trade in value....
[12:45:56] Visitor: Still under the CPO warranty.....
[12:46:31] Adam: may I have your email or phone?
[12:47:26] Visitor: sure latoya.abc@comcast.net
[12:47:59] Adam: Are you interested in buying a new or used one?
[12:48:52] Visitor: Traditionally I purchase used...
[12:49:23] Adam: Which model are you interested in?
[12:50:48] Visitor: I am partial to the Prius but at the same time I don't have a 'particular' car in mind.
[12:51:17] Adam: ok
[12:51:31] Adam: You can look at our used car inventory from this linkhttp : //worldABC.com/Results.aspx
[12:52:5] Visitor: If I know what my car is going for that is the foundation. Next I will then select a car.... I am actually doing that now the real question is, what will my trade in value be....?
[12:52:45] Adam: Please wait for 1 min
[12:52:54] Visitor: No problem and thanks a bunch...
[12:55:35] Adam: Our specialist who can answer this is currently away from his desk. Can I have him contact you at your convenient time to personally assist you and provide you with all relevant details?
[12:56:57] Visitor: Sure I keep my blackberry on me so that would be great. Thanks again for your assistance
[12:57:27] Adam: May I know your name please?
[12:58:4] Visitor: Sorry of course, LaToya Mack like the email address... :)
[12:58:14] Adam: Please wait..
[12:58:51] Adam: Your message has been sent to the concerned department. You will receive all details by email.
[12:59:0] Adam: Is there anything else I can assist you with?
[12:59:3] Visitor: Thanks Adam...
[12:59:15] Adam: You are welcome.
[12:59:18] Adam: Thanks for contacting world ABC. Bye



[19:47:35] Carrie: Hello, thanks for contacting topor ABC, my name is Carrie, may I have your name?
[19:50:45] Visitor: hi my name is orlando i amlooking for used dodge ram 15000 hami
[19:51:8] Carrie: can I get your phone number or email?
[19:51:51] Visitor: diazABC@comcast.net
[19:52:3] Visitor: diazABC@comcast.net
[19:52:12] Visitor: comcast.net
[19:52:25] Carrie: Are you interested in a new or used automobile?
[19:52:27] Visitor: XXX 883-5880
[19:52:56] Visitor: my credit is not good but I have a trade in honda passport 96
[19:53:1] Visitor: and some money down
[19:53:24] Visitor: I did have a repo a year ago because I was sick and had surgery done
[19:53:32] Visitor: my credit score is 575
[19:53:37] Carrie: Here is a link to the pre-owned car inventory:http: // toporABC.com/Pre-owned_Inventory.cl/status/used [19:54:56] Visitor: thank you carrie
[19:55:38] Carrie: You are welcome.
[19:55:44] Carrie: Thank you for contacting topor ABC

[13:32:24] Danielle: Hello, thanks for contacting XYZ Company Law Firm. My name is Danielle. May I have your name?
[13:32:43] Visitor: Rodney Cranks
[13:32:58] Danielle: Hi Rodney, how may I help you?
[13:34:3] Visitor: I had a chapter 7 in 1992 and a chapter13 that was discharged in 05,
[13:34:21] Visitor: Can i file another Chapter 7?
[13:34:33] Danielle: However, before we proceed, can I get your phone number in case we get disconnected?
[13:35:5] Visitor: xxx-259-7745
[13:35:27] Danielle: What type of debt do you currently have (credit card, car loan, tax, etc)?
[13:35:36] Visitor: My credit is in the toilet anyway,couldn't hurt me anymore.
[13:36:43] Visitor: fed taxes,car loan,a cell phone bill that was due to someone elase's tampering
[13:36:55] Danielle: Have you filed for bankruptcy in the past?
[13:37:4] Visitor: yes
[13:37:38] Danielle: Please hold, let me get you some information for you.
[13:37:48] Visitor: k
[13:40:39] Danielle: The person who can provide with details is not available at the moment. Would you like to talk to our specialist for specific details and suggestions as well?
[13:41:7] Visitor: Now/
[13:41:10] Visitor: ?
[13:42:13] Danielle: At your convenient time.
[13:42:18] Danielle: What is the best time to talk to you?
[13:42:39] Visitor: Wed, Morning after 9
[13:43:7] Danielle: Your case details are sent to our office. You will be contacted by our specialist at the time of your preference.
[13:43:34] Danielle: Is there anything else I can assist you with?
[13:43:55] Visitor: No,you have been very helpful,thank you
[13:44:32] Danielle: Thanks for contacting XYZ Company Law firm. Bye



[11:4:34] Matt: Hello, thanks for contacting XYZ Company Law Firm. My name is Matt. May I have your name?
[11:4:53] Visitor: SHANTERIA EPPELWHITE
[11:5:54] Matt: Hi Shanteria, how may i help you?
[11:7:50] Visitor: YES IM CURRENTLY IN BK 13 BUT I HAVENT MADE A PAYMENT.
[11:8:12] Matt: Before we proceed, can I get your phone number in case we get disconnected?
[11:8:35] Visitor: xxx-3964307
[11:8:52] Matt: Thanks Shanteria, May I ask you a few questions to better understand your need?
[11:9:23] Visitor: MY CONFIRMATION IS 2MORROW
[11:9:30] Visitor: YES
[11:11:36] Matt: Are you evaluating bankruptcy for yourself or for your business?
[11:11:46] Visitor: FOR MYSELF
[11:12:49] Matt: Are you trying to evaluate if bankruptcy is right for you?
[11:13:51] Visitor: YESIM IN BAKRUPTCY NOW BUT IS GONNA BE DISMISSED ON 2MORROW.AND IM TRYING TO SEE CAN I REFILE
[11:14:37] Matt: Shanteria, the best way to see your options is to setup a free consultation with the attorney.
[11:14:42] Matt: Would you like to schedule a free consultation?
[11:15:47] Visitor: YES
[11:17:51] Matt: What is a convenient number and time to talk?
[11:18:25] Visitor: MY PHONE
[11:18:42] Visitor: xxx-3964307 ANY TIME BEFORE 5PM



[11:48:30] Carrie: Hello, thanks for contacting XYZ Company Law Firm. My name is Carrie. May I have your name?
[11:48:42] Visitor: Hi my name is Faith Haddox
[11:50:2] Carrie: Hi Faith, how may I help you?
[11:50:28] Visitor: I want to know if I qualify for bankruptcy.
[11:51:10] Carrie: Before we proceed, can I get your phone number in case we get disconnected?
[11:51:18] Visitor: Sure xxx-5739183
[11:52:59] Carrie: May I ask you a few questions to better understand your need?
[11:53:5] Visitor: yes
[11:53:18] Carrie: What type of debt do you currently have (credit card, car loan, tax, etc)?
[11:54:21] Visitor: I have a car loan that is my main concern and a private student loan and other smaller debts like credit cards and things like that.
[11:54:41] Carrie: What is the approximate amount that you owe?
[11:55:12] Visitor: I would say an estimate of 25000 for all.
[11:56:48] Carrie: The best way to get your question answered and see your option it to set a consultation with our consultant, would you like to schedule a free consultation?
[11:56:59] Visitor: sure
[11:58:13] Carrie: Please wait let me process your information.
[11:58:19] Visitor: ok
[11:58:25] Carrie: I have sent your case to our specialist who will contact you by phone to setup a free consultation with the attorney.
[11:58:31] Visitor: ok
[12:0:11] Carrie: You are welcome.
[12:0:15] Carrie: Thanks for contacting XYZ Company Law firm
[12:0:20] Visitor: thanks
[12:3:28] Carrie: You are welcome.



[9:13:42] Sarah: Hello, thanks for contacting XYZ Company Law Firm. My name is Sarah. May I have your name?
[9:16:8] Sarah: Hi, how may I help you?
[9:16:34] Visitor: Derrick R. Mivan
[9:17:16] Visitor: Hello, I am a Soldier in the GA National Guard. I'm deploying to Iraq on January, I just recieved a garnishment notice in the mail. Also child support is currently garnishing my pay. I need to file chapter 7. How long is the process?
[9:17:53] Sarah: Hi Derrick, before we proceed, can I get your phone number in case we get disconnected?
[9:18:23] Visitor:xxx-604-7906
[9:19:3] Sarah: Thanks Derrick, may I ask you a few questions to better understand your need?
[9:19:10] Visitor: yes
[9:19:14] Sarah: Are you evaluating bankruptcy for yourself or for your business?
[9:19:51] Visitor: My self
[9:20:29] Sarah: What type of debt do you currently have (credit card, car loan, tax, etc)?
[9:21:15] Visitor: credit card, auto repossesion, loans
[9:21:20] Sarah: What is the approximate amount that you owe?
[9:21:35] Visitor: $95,000
[9:22:7] Sarah: Have you filed for bankruptcy in the past?
[9:22:40] Visitor: In 1996
[9:23:8] Sarah: Derrick, the best way to see your options is to setup a free consultation with the attorney.
[9:23:11] Sarah: Would you like to schedule a free consultation?
[9:24:31] Visitor: I deploy on 4-28 January to Ft. Steward and then I leave for Iraq on 5 Feb 2010
[9:25:3] Sarah: What is a convenient time for you to talk?
[9:25:37] Visitor: anytime!!!
[9:25:45] Sarah: Please wait, let me process your information to our office.
[9:25:57] Visitor: okay
[9:26:15] Sarah: I have sent your case to our specialist who will contact you shortly.
[9:27:14] Visitor: Thank you
[9:27:29] Sarah: Is there anything else I can assist you with?
[9:29:56] Visitor: No that's it!
[9:30:1] Sarah: Thanks for contacting XYZ Company Law firm Derrick Bye :)
[9:30:20] Visitor: Bye

[10:19:6] Danielle: Hello, thanks for contacting ABC Birch Estates, my name is Danielle, may I have your name?
[10:19:24] Visitor: Sure its Christine
[10:19:39] Danielle: Hi Christine, how may I help you?
[10:20:17] Visitor: At what price range the houses start from?
[10:20:32] Danielle: can I have your phone number or email?
[10:20:49] Visitor: ABC_17@yahoo.com
[10:21:4] Danielle: May I ask you a few questions to better understand your need?
[10:21:15] Visitor: sure
[10:21:34] Danielle: Are you interested in a Single Family or TownHome?
[10:22:23] Visitor: Single family
[10:23:11] Danielle: Is there a particular style you are interested in?
[10:23:52] Visitor: not really, maybe bed rooms upstairs
[10:24:52] Danielle: Each project is different. I can connect you to a home specialist who can give you more information on pricing. Would you like to talk to someone on the phone?
[10:25:51] Visitor: no thank you, i'll just look at what u all have online n see. Thna
[10:26:28] Visitor: thnx
[10:26:33] Danielle: You are welcome.
[10:26:38] Danielle: Thank you for contacting ABC Birch Estates
[18:19:31] Mark: Hello, thanks for contacting ABC Birch Estates, my name is Mark may I have your name?
[18:19:39] Visitor: chrissie
[18:19:56] Mark: Hi Chrissie, how may I help you?
[18:20:6] Visitor: what offers do u have?
[18:20:28] Visitor: r u also involved in renting a house
[18:20:38] Mark: can I have your phone number or email?
[18:20:47] Visitor: xxx6322527
[18:21:20] Mark: Have you contacted ABC Birch Estates before?
[18:21:35] Visitor: no this is my first time
[18:21:45] Mark: Please hold, let me get you some information for you.
[18:22:6] Visitor: ok thanks
[18:23:30] Mark: The person who can provide with details is not available at the moment. Would you like to talk to our home specialist who will be able to further assess your need and provide you with specific information?
[18:24:2] Visitor: ok go ahead
[18:24:28] Mark: What is the best time to talk to you?
[18:24:45] Visitor: evening after 8 pm
[18:25:36] Mark: Your details are sent to our office. You will be contacted by our specialist at the time of your preference.
[18:26:27] Mark: Is there anything else I can assist you with?



[7:30:42] Matt: Hello, thanks for contacting abc Birch Estates, my name is Matt may I have your name?
[7:30:59] Visitor: sadia
[7:31:12] Matt: Hi Sadia, how may I help you?
[7:31:23] Visitor: we were just chatting
[7:31:58] Visitor: pls give the pricesc for the houusses
[18:20:38] Mark: can I have your phone number or email?
[7:32:59] Visitor: sadia.abc@gmail.com
[7:33:51] Matt: Thanks Sadia!
[7:34:12] Visitor: can you please tell met he different prices for diff models
[7:34:39] Matt: Sadia, each project is different. I can connect you to a home specialist who can give you more information on pricing. Would you like to talk to someone on the phone?
[7:34:57] Visitor: ok , what are the ranges
[7:35:12] Visitor: i already own a house, so it i simportant for me to know the price
[7:35:39] Matt: Sadia, our home specialist can discuss this in greater detail and give you pricing etc.

[8:11:38] Carrie: Hello, thanks for contacting ABC Floors, my name is Carrie may I have your name?
[8:11:57] Visitor: Do you have any grey wood flooring? My name is Merryl.
[8:12:31] Carrie: Hi Meryl, can I get your phone number or email?
[8:12:56] Visitor: hermABC@bellsouth.net
[8:13:5] Carrie: Thanks Meryl, may I ask you a few questions to better understand your need?
[8:13:28] Visitor: I am enquiring for my daughter actually.
[8:13:39] Carrie: Can you tell me the approximate square footage of the room?
[8:14:15] Visitor: No as she is redoing the basement and I haven't ascertained the size.
[8:15:19] Carrie: How soon are you looking to have the project completed?
[8:16:34] Visitor: Probably by November but she is actually only interested in knowing whether you have grey flooring.
[8:17:37] Carrie: Merryl, our flooring specialist can discuss this in greater detail, up to date with the latest products, refinishing and repair techniques and give you pricing etc.
[8:17:43] Carrie: Would you like to talk to our flooring specialist who will be able to further assess your need?
[8:19:44] Visitor: Well I have just the one quick question. Do you have grey wood flooring?
[8:21:18] Carrie: Merryl, yes we have but it would be best if you talk to our flooring specialist who will be better able to provide you all the relevant details.
[8:21:30] Visitor: OK
[8:22:7] Carrie: What is a convenient way and time for you to talk?
[8:24:53] Visitor: The specialist can call me now on xxx 343 4020
[8:26:17] Carrie: Please wait, let me process your information to our office.
[8:28:19] Carrie: I have sent your information to our office, and someone will be contacting you shortly.
[8:33:17] Visitor: Thank you
[8:34:51] Carrie: Thanks for contacting ABC Floors Merryl Bye :)



[8:41:8] Amanda: Hello, thanks for contacting floorsabc. My name is Amanda. May I have your name?
[8:41:16] Visitor: Hi Amanda...my name is Tom.
[8:41:26] Amanda: Hello Tom, how may I help you?
[8:42:10] Visitor: I'm going to be heading to Floors ABC in King of Purssia PA today because I am looking for some hardwood flooring for a house that I own at the beach. I would like pre-finished solid hardwood, light colored and wide planked. Any suggestions?
[8:42:18] Amanda: may I have your phone or email?
[8:43:53] Visitor: sure xxx-687-1941 and Thomas_P_abc@verizon.net
[8:44:6] Amanda: The best way to see your options is to setup a free design consultation.
[8:44:16] Amanda: Would you like to talk to our design consultant who can assess your need?
[8:44:49] Visitor: Can I do that as a walkin in KoP?
[8:45:12] Amanda: What is a good time to reach you?
[8:46:1] Visitor: Well, now I guess....we are going to go over to the store in about 1 hour.
[8:46:18] Amanda: I have sent your information to our Scott Erlbaum our store executive One of our flooring consultants will be contacting you shortly.
[8:46:24] Amanda: Is there anything else I can assist you with?
[8:46:59] Visitor: No Amanda, I think that is good...thanks for your help. Tom
[8:47:11] Amanda: Thanks for contacting floorsabc



[14:31:46] Danielle: Hello, thanks for contacting floorsabc. My name is Danielle. May I have your name?
[14:31:56] Visitor: Jay
[14:32:16] Danielle: HI Jay, how may I help you?
[14:34:14] Visitor: Looking for Red oak Natural.2 1/4 x 3/4 nail down.1260 sqft & 7 stair nose
[14:34:43] Danielle: may I have your phone or email?
[14:35:14] Visitor: ABCtakers@verizon.net
[14:35:45] Danielle: Have you contacted floorsabc before?
[14:36:22] Visitor: No .Just shopping for a price's.
[14:38:56] Visitor: If you Have a phone number i can call .
[14:39:49] Danielle: You can contact at xxx-761-1670 or if you want I can have them send you details by email as well?
[14:41:32] Visitor: That's fine to..If they need a product name (Bruce dundee strip natural i think its cb210)
[14:42:13] Danielle: Your details are sent to our office. You will be sent all the relevant information by email, shortly.
[14:42:53] Visitor: Thanks Danielle.Have a good night.
[14:43:7] Danielle: You are welcome.
[14:43:16] Danielle: Thanks for contacting floorsabc. Bye

[15:7:19] Visitor: hi, do you sell moving boxes?
[15:7:22] Amanda: Hello, thanks for contacting abc Moving Services, my name is Amanda, may I have your name?
[15:7:28] Visitor: Christine
[15:8:20] Visitor: hello?
[15:10:9] Amanda: can I have your phone number or email in case we get disconnected?
[15:10:42] Visitor: I can call you back if we get disconnected. I just need to know if you sell your moving boxes
[15:11:31] Amanda: yes, we do our relocation specialist is up to date with local and international moves, storage capabilities, installation services, and special projects and will be able to recommend what works best for your situation.
[15:11:52] Visitor: I've used Norcal moving services in the past
[15:11:55] Visitor: I was happy
[15:12:3] Visitor: but now all I need are the boxes
[15:12:26] Visitor: how do I go about getting a quote on just the boxes?
[15:12:51] Amanda: for that purposes my next would be to connect you to our relocation specialist, would you like to talk to our specialist
[15:13:5] Visitor: online sure
[15:13:26] Amanda: by phone or email
[15:13:33] Visitor: instant
[15:14:16] Visitor: on second thought... don't worry about it. i'll call when I have more time. I just wanted some quick information so I know which direction to take.
[15:14:24] Visitor: thanks Amanda. have a good day
[15:15:12] Amanda: Ok, thanks for contacting us.



[12:29:49] Kristin: Hello, thanks for contacting ABC Moving Services, my name is Kristin, may I have your name?
[12:30:8] Visitor: Hello,
[12:30:41] Visitor: I am inquiring if you boxes for rent and carts that we can use to place test equipments?
[12:31:5] Kristin: may I have your phone number or email?
[12:31:44] Visitor: xxx-952-2400, dolores.abc@adc.com
[12:31:51] Visitor: It's an office move.
[12:32:10] Visitor: Same building, just moving to 2nd floor.
[12:33:22] Kristin: Can you tell me the date and area in which you are looking for the move?
[12:33:48] Visitor: I don't have an exact date.
[12:34:9] Visitor: We're moving part of our employees to the second floor of our building.
[12:35:0] Visitor: So, it's an inter-office move.
[12:36:7] Kristin: Would you like to talk to our relocation specialist who will be better able to give you the cost and take through the next steps etc?
[12:37:4] Visitor: Before you do that, could you please let me know if Nor-Cal rents out moving supplies, ex: boxes, two tier wooden carts, etc.
[12:39:30] Kristin: please hold, let me process your information and questions to our office.
[12:39:45] Visitor: Okay, thank you.
[12:41:36] Kristin: I have sent your information to our office and one of our relocation specialist will be contacting you shortly giving the answers of your questions and assisting you further in this regard.
[12:41:53] Visitor: Thank you.
[12:42:19] Kristin: You are welcome.
[12:42:27] Kristin: Thanks for contacting ABC Moving Services.
[12:42:30] Kristin: bye.